
Univerus Mindscope
Implementation, Training & Support
At Univerus, we're committed to ensuring your success with our solutions. Whether you choose our Univerus Mindscope ATS/CRM for recruitment or Univerus Compliance for safety management, our comprehensive implementation and support services ensure a smooth transition and ongoing success.
Implementation
Our implementation process is structured around seven key phases, following PMI (Project Management Institute) best practices:
-
Project Kickoff
-
Requirements Gathering
-
Data Import & Conversion
-
Test Plans & Environment Setup
-
Training
-
Testing
-
Final Acceptance & Go-Live

Support
We understand how frustrating it is to endlessly speak with chatbots and phone directories when you need help accessing your hard-earned data! At Mindscope, it’s important to us that you can reach a real member of our team, when you need it most.
-
Email and phone support available 8:00 AM to 8:00 PM EST
-
Dedicated Client Success Manager and a team of Client Success Specialists
-
Regular check-ins and system optimization reviews
-
Access to continuous learning resources

Leading Integration Partners
How Our Software Powers Your Success
